SEARCH Homeless Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SEARCH Homeless Services Website and governs data collection and usage. By using SEARCH Homeless Services Website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
SEARCH Homeless Services collects personally identifiable information through our e-mail list, such as your e-mail address, name, home or work address and/or telephone number.
There is also information about your computer hardware and software that is automatically collected by SEARCH Homeless Services. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by SEARCH Homeless Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SEARCH Homeless Services Web site.
SEARCH Homeless Services encourages you to review the privacy statements of Websites you choose to link to from SEARCH Homeless Services so that you can understand how those Websites collect, use and share your information. SEARCH Homeless Services is not responsible for the privacy statements or other content on Websites outside of the SEARCH Homeless Services and SEARCH Homeless Services family of Websites.
USE OF YOUR PERSONAL INFORMATION
SEARCH Homeless Services collects and uses your personal information to operate the SEARCH Homeless Services Web site and deliver the services you have requested. SEARCH Homeless also uses your personally identifiable information to inform you of other products or services available from SEARCH Homeless Services and our affiliates. SEARCH Homeless Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
SEARCH Homeless Services does not sell, rent or lease its customer lists to third parties.
SEARCH Homeless Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
SEARCH Homeless Services keeps track of the Websites and pages our customers visit within SEARCH Homeless Services, in order to determine what SEARCH Homeless Services programs are the most popular. This data may be used to deliver customized content within SEARCH Homeless Services to customers whose behavior indicates that they are interested in a particular subject area.
SEARCH Homeless Services Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SEARCH Homeless Services or the site; (b) protect and defend the rights or property of SEARCH Homeless Services; and, (c) act under exigent circumstances to protect the personal safety of users of SEARCH Homeless Services, or the public.
USE OF COOKIES
SEARCH Homeless Services Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize pages from SEARCH Homeless Services site, or register with the SEARCH Homeless Services site or services, a cookie helps SEARCH Homeless Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the SEARCH Homeless Services Website, the information you previously provided can be retrieved, so you can easily use the SEARCH Homeless Services features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SEARCH Homeless Services Website services.
SECURITY OF YOUR PERSONAL INFORMATION
SEARCH Homeless Services secures your personal information from unauthorized access, use or disclosure. SEARCH Homeless Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
CHANGES TO THIS STATEMENT
SEARCH Homeless Services will occasionally update this Statement of Privacy to reflect company and customer feedback. SEARCH Homeless Services encourages you to periodically review this Statement to be informed of how SEARCH Homeless Services is protecting your information.
CONTACT INFORMATION
SEARCH Homeless Services welcomes your comments regarding this Statement of Privacy. If you believe that SEARCH Homeless Services has not adhered to this Statement, please contact SEARCH Homeless Services using our Contact Us page. We will use commercially reasonable efforts to promptly determine and remedy the problem.
HMIS PRIVACY NOTIFICATION
We collect personal information about individuals in a computer system called a Homeless Management Information System (HMIS) for reasons that are discussed in our privacy policy. We may be required to collect some personal information by organizations that fund the operation of this program. Other personal information that we collect is important to run our programs, to improve services for individuals, and to better understand the needs of individuals. In order to provide or coordinate individual referrals, case management, housing or other services, some client records may be shared with other organizations that are required to have privacy policies in place in order to protect your personal information. HMIS Policies and Procedures.
SMS opt-in or phone numbers for the purpose of SMS are NOT being shared with any affiliate or marketing for SMS purposes.
SMS TERMS AND CONDITIONS
SMS services are for INTERNAL USE ONLY. SMS systems will not send messages externally. By subscribing to SEARCH Homeless Services’ internal SMS communication service, you agree to receive text messages related to staff communications, including organizational updates, announcements, and scheduling information. SEARCH does not charge for these messages, but standard message and data rates from your carrier may apply. Your participation is voluntary, and you may opt-out at any time by replying STOP or contacting HR. SEARCH respects your privacy, will not share your contact information, and complies with all applicable SMS laws and regulations. For assistance, reply HELP to any message or contact HR. These terms may be updated periodically, and you will be informed of significant changes.
SMS Terms and Conditions
- Internal Use Only
SEARCH Homeless Services’ SMS communication service is for internal use only. SMS messages will not be sent externally for marketing or promotional purposes. - Consent to Receive SMS Communications
By subscribing to SEARCH Homeless Services’ SMS communication service, you agree to receive text messages related to:- Homeless services and support
- Case manager appointments
- Organizational updates and announcements
- Campaigns, appeals, and fundraising efforts
No SMS communication will be initiated without your explicit consent.
- No Third-Party Sharing
The phone numbers provided for SMS consent will not be shared with any third parties, affiliates, or used for marketing purposes. - Opt-In Method
Customers may opt-in for SMS messaging by providing verbal consent during a call initiated through our website (www.searchhomeless.org). During the call, you will be asked: “Do you agree to receive texts from SEARCH Homeless Services?”
Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our Privacy Policy at www.searchhomeless.org/privacy-policy/. - Message Frequency
Message frequency is estimated to be under 25 text messages daily across all users. - Fees & Charges
SEARCH Homeless Services does not charge for SMS messages; however, your carrier’s standard message and data rates may apply. Fees may vary based on your carrier’s pricing structure and whether the message is sent domestically or internationally. - Opt-Out Method
You may opt-out of SMS messaging at any time by replying STOP to any received message. Once opted out, you will no longer receive SMS communications from SEARCH. To opt back in, reply START. - Standard Messaging Disclosures
- Message frequency may vary.
- Message and data rates may apply.
- To opt-out at any time, text STOP.
- For assistance, text HELP or visit www.searchhomeless.org.
- For full Privacy Policy and Terms of Service, visit www.searchhomeless.org/privacy-policy/.
- Updates to Terms
These SMS Terms and Conditions may be updated periodically. You will be notified of significant changes.
For further assistance, please contact info@searchhomeless.org
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